The text that follows the visit
One tracking link texted at Start drive shows the van on a map, hands over the groom details on arrival, and opens the customer portal when the groom is done.
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Tag: scheduling
One morning message, two different jobs
The daily brief now texts each staff member their own version of the day: owners get the whole schedule and the balances, groomers get their own stops with no money…
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When the van is down, the waitlist fills the day
Cancellation reasons, auto-cancel of unconfirmed bookings, and a waitlist that settles its own offers, so a downed van's slots come back without phone tag.
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The waitlist that knows who to call
A waitlist entry can say which day, which timeframe, which pet, and which service. A cancellation matches against those, and the row is editable when they change.
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The new-customer intake without the back-and-forth
A first-time booking answers the same eight questions every shop asks. The form asks them once, in the right order, and writes back to the schedule.
Read onFilling a cancelled slot without eating the loss
When a customer bails the morning of, drive time and a deposit decide whether the open spot pays for the day or costs you the fuel to chase it.
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