Remembering customers between visits
Two messages a shop sends from Slickerbook without sitting down to type: a pet birthday greeting once a year, and a one-off blast checked against each customer's consent.
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Blog
Pricing, scheduling, no-shows, and running a grooming business without drowning in software.
The call nobody answered
When a call to the shop's number goes unanswered, the caller gets a text with the booking link and the staff get a push, app closed or not.
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The certificate that reads itself
A vaccination certificate gets read into proposed rows, a person confirms each one, and the expiry date starts its own countdown on the pet's record.
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Taking the card at the van
A card reader on the groomer's phone takes the balance and uncharged card tips in one card-present payment, and the tip report shows when a card tip was charged.
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The text that follows the visit
One tracking link texted at Start drive shows the van on a map, hands over the groom details on arrival, and opens the customer portal when the groom is done.
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One morning message, two different jobs
The daily brief now texts each staff member their own version of the day: owners get the whole schedule and the balances, groomers get their own stops with no money…
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Switching software without rebuilding your client list
Drop your old product's export in as it came out: three files, their columns mapped, their record numbers linked, one preview before anything is written.
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When the van is down, the waitlist fills the day
Cancellation reasons, auto-cancel of unconfirmed bookings, and a waitlist that settles its own offers, so a downed van's slots come back without phone tag.
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Two calendars, one idea: rooms you can see
The boarding timeline and the by-groomer day view answer one question each: where can this animal or this person go next?
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The waitlist that knows who to call
A waitlist entry can say which day, which timeframe, which pet, and which service. A cancellation matches against those, and the row is editable when they change.
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